Acts Cafe Training Centre Terms & Conditions

Acts Cafe Training Centre offers very good facilities for your next event. Please take note of the following terms & conditions for room rental and equipment usage which shall be contractually binding upon you when you register for booking for the training facilities.

A. TRAINING CENTRE LOCATION

Acts Cafe Training Centre is conveniently located at 37 Veerasamy Road, Singapore 207340.

B. BOOKINGS / PAYMENT

CONFIRMATION

No booking is confirmed until a completed booking form is received by Acts Café Training Centre. We will send a confirmation of the booking receipt, in the form of an email. By submission of the completed form, the client is bound by the terms and conditions as laid out for the rental of the training room.

The room rental rate is as stated as per our website which may be changed from time to time. Under no circumstances can the scheduled timing be extended should there be another booking soon after the scheduled booking i.e. Acts Cafe Training Centre has to hand over the training room to the next client.

Should the client need to extend beyond the scheduled booking timing and naturally if the room is not taken, the charges for an extension will be $50 per hour. For example, if a client has booked the full day slot from 8.00 am to 5.30 pm, and if the client hands over at 8.30 pm, the extended timing is 3 hours and the extra charges payable will be $150.

PAYMENT

Under all circumstances, full payment shall be made before commencement of room usage. It is only when full payment has been made that the contract for rental of the training facility is bound. Failing which, there will not be a contract between Acts Café Training Centre and the client.

CANCELLATIONS

Once full payment has been made, there shall be no cancellations and refunds regardless of circumstances (if any). However, if Acts Cafe Training Centre is able to find a replacement client, then will the client be allowed to reschedule another date for the rental training facility. If the client does not wish to reschedule, then a 50% refund will be made to the client.

C. FACILITIES

We provide tables, chairs, flip charts and markers.

D. EQUIPMENT

We provide TV for powerpoint slides projection, sound system and microphones.  The keyboard may be used, with official permission, by an experienced keyboardist.

E. STATIONERY / WATER DISPENSER

We provide 4 marker pens (red, blue, black and green). Any additional materials needed such as flip chart papers, pens, pencils, A4-sized papers and bottled water, can be ordered from Acts Cafe at minimum charge. There is a water dispenser and it comes complimentary with the booking of the training room.

F. ACCESS TO TRAINING ROOM AND SEATING ARRANGEMENT

For first time usage, Act Café Training Centre staff will be present to assist you and brief you on the usage of the room. For subsequent usage, you will be given a one-time password via SMS to gain access to the room. Once the time session of the booking is over, the onus is on you to ensure that the room is locked. The room is secured by means of computerised door access and CCTV cameras which are fitted at the entrance of the door and in the training room. The password will be changed accordingly after the booking session is over.

G. DAMAGES TO EQUIPMENT, CHAIRS AND TABLES

All equipment, chairs and tables are available for the client’s usage within the agreed renting hours. If any damages are found as a result of negligence to the equipment after client’s usage, you shall be liable to pay for the damages caused. However, the client is not held accountable if faults are due to normal wear and tear.

H. CLEANING / FOOD AND DRINKS

Under all circumstances, no food and drinks (except for water) are to be consumed in the training room.

I. DECORATIONS

Nothing is to be nailed, screwed, taped or affixed onto any of the walls, doors, or ceilings in the Training Centre. Blue-tack is an acceptable material but must be removed along with any other displayed materials upon completion of your session.

J. INSURANCE

Acts Café Training Centre takes no responsibility for any damage(s) to or loss of the client’s property before, during and after an event. Clients are to advise all their participants to keep their personal belongings with them at all times. Also, clients need to ensure that they are covered by their own insurance for any valuable items.